Returns & Exchanges Policy
The Official IMS & Indy 500 Online Shop wants you to be satisfied with your gear, which is why we offer a 30-day window to return or exchange any unworn and unwashed merchandise. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Gear
Securely pack your items in their original container, ensuring all tags are intact, and affix the prepaid label to the outside of the box.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
