Returns & Exchanges Policy

The Official IMS & Indy 500 Online Shop wants you to be satisfied with your gear, which is why we offer a 30-day window to return or exchange any unworn and unwashed merchandise. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email.

  • 3.
    Pack Your Gear

    Securely pack your items in their original container, ensuring all tags are intact, and affix the prepaid label to the outside of the box.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.