Frequently Asked Questions

Everything you need to know about shopping at The Official IMS & Indy 500 Online Shop.

When will my Indy 500 merchandise ship?

Standard orders are typically processed within 2-3 business days. During the month of May and peak racing season, processing times may extend to 5-7 business days due to high demand.

Do you offer international shipping for global race fans?

Yes, we ship officially licensed IMS and IndyCar gear worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.

What is your return policy for apparel and collectibles?

We accept returns on unworn apparel and unopened collectibles within 30 days of purchase. Please note that event-specific dated merchandise may have restricted return windows.

Are the products sold here officially licensed?

Absolutely. Every item in our store is 100% officially licensed by the Indianapolis Motor Speedway and INDYCAR, ensuring authentic logos, colors, and high-quality craftsmanship.

Can I track my order once it has left the speedway?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.